Jon Pinnell and I have just received our customer feedback from the Advanced Quant Workshop we ran in Stockholm for ESOMAR on 4 May.
I am delighted to say that our scores were reassuring, although we will have to address the overall value aspect which was the lowest score.
My personal scores (out of a possible 5) were Value 4.6, Presentation 4.7, Content 4.7. I was really pleased to be described as 'Good and funny' but more concerned that at least one other person thought I was too fast.
I find the feedback from the sessions I run or speak at to be invaluable in improving my performance. But I was slightly taken aback by the very 2.0 approach of the the Danish Market Research Day who went as far as to publish the findings on the Internet. Indeed they collected information during the day to allow the organisers to tweak the afternoon. Read more about it here.
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