Books about online conversations

In drawing plans together for a book on deriving insights from on-line conversations it is important to assess what is already published to ensure that a new book meets a genuine need and builds on what is already available.

Two books I have found useful are:

• Robert Kozinets Netnography
• Mike Thelwall's Introduction to Webometrics

Katie Harris has suggested Annette Markham & Nancy Baym Internet Inquiry, which looks like a really interesting book.

What resources are you aware of (they don't need to be books in the traditional sense)?

Comments

[Praz]

Thanks for links above.

I'd add Seth Godin's TRIBES and LINCHPIN, FLIP THE FUNNEL, and THE NEW INFLUENCERS.

Cheers,

Praz